> For the complete documentation index, see [llms.txt](https://docs.feedloop.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.feedloop.ai/what-is-agent/procedures.md).

# Procedures

## **What is a Procedure?**

A **Procedure** is a step-by-step guide that gently leads the AI Agent through specific actions to complete a task or workflow. Think of it as a helpful guidebook rather than a set of strict rules—it’s there to support the Agent in understanding how to handle different situations.

For example, if a customer asks about their order status, the Procedure will prompt the AI to look up the order in the database, gather the details, and respond with a clear update. It’s the “how-to” manual that helps the AI Agent navigate each task.\
\
procedures procesees :  **triggers** (when to start), **steps** (what actions to take), **goals** (what to accomplish), and **advanced actions** (like accessing external systems or databases).\ <br>

## **Basic Info**

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[Activation Condition](/agent-settings/procedure-basic-info/activation-condition.md)
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[Goal](/agent-settings/procedure-basic-info/goal.md)
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[Action](/agent-settings/procedure-basic-info/action.md)
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## **Instruction**

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[Instruction](/agent-settings/instruction.md)
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[Training](/agent-settings/training.md)
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## Interaction

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[Procedures Step](/agent-settings/procedures-interaction/procedures-step.md)
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[Procedures Context](/agent-settings/procedures-interaction/procedures-context.md)
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[Procedures Tools](/agent-settings/procedures-interaction/procedures-tools.md)
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